
FAQ & SAFETY
Questions before your flight
Everything our guests ask, answered by our pilots
SAFETY
How we keep you safe
- Licensed: airspace permit No. 17996/TC-QC and paragliding business certificate No. 02/GCN-SVHTT
- Pilots: experienced tandem pilots from Vietnam and Pokhara, Nepal
- Equipment: tandem wing, padded harness, helmet and reserve parachute, checked before every flight
- Weather: assessed on site before every take-off, we never fly in unsafe conditions
- Insurance: included in all packages
FAQ
Frequently asked questions
Do I need any experience?
No. You fly in tandem, the pilot controls everything. You only need to run a few steps at take-off
How long is the flight?
8–15 minutes in the air depending on the wind. The whole outing including pick-up and landing usually takes 1–2 hours
Is there a weight or age limit?
Maximum 110 kg, tell us in advance if you are over 95 kg. Children from 3 years old can fly, under 18 with parent or guardian consent
I am afraid of heights. Can I still fly?
Yes, many of our guests are. It feels like floating in a chair, not like standing at the edge of a cliff. Tell your pilot and they will fly smoothly
What if the weather is bad?
Pilots decide on site. If it is not safe, we reschedule for free or refund in full
Can I cancel?
Yes, free of charge if you tell us before pick-up or flight time, even on the same day
Do I need to pay a deposit?
No. Book now, pay at the flying site by cash, bank transfer, credit card or PayPal
What should I wear?
Sneakers or hiking shoes, long trousers and a windproof jacket. Bring sunglasses on sunny days
Can I bring my phone?
Yes, keep it in a zipped pocket. Your pilot films your flight with a GoPro, so you can just enjoy the view
Do you have health restrictions?
If you have heart or blood pressure problems, back or spine injuries, recent surgery or are pregnant, please ask your doctor first and tell us before booking
Do you speak English?
Yes. Our hotline is available 24/7 with English support: WhatsApp +84 386 887 489
See Sapa from the sky
Flying daily 7:00–18:00 · Hotel pick-up · WhatsApp / Zalo +84 386 887 489